Dear Valued Customer,
Following on from the previous messages I am pleased to confirm the Mission Express tariffs effective January 18th for 2021.
As widely publicised the logistics industry has had many challenges to deal with from “Covid-19” related airlines surcharges, freight capacity issues and also the UK’s departure from the European Union.
We are proud that we still provide the most cost-effective tariffs in our market supported by the highest possible quality of service that you
have come to expect from us over the 23 years we have been trading.
To balance a modest increase we have decided to remove the Non-Document Surcharge to all Non-EU destinations. We have maintained our “gateway” city locations that ensure cost-efficiency.
We have also standardised and reduced the ESS (Emergency Service Surcharge) imposed upon us by the airlines.
With regards to our UK Overnight service, the increase is also an average of 4.9%. In balance, we have reduced the surcharge for Saturday delivery, introduced a Sunday delivery service and reduced the 3rd Party Collection costs as we appreciate that more of us are working from home.
Mission Express has upgraded its European Parcel Service (EPS) which offers scheduled delivery across Europe with full tracking, delivery
window alerts and proof of delivery.
We see this as an excellent cost-effective alternative to the Express products. The relaunch of European Parcel Service (EPS) will be confirmed shortly.
Our On-Line portal remains the most efficient method of booking collections, raising air waybills and producing customs invoices.
If you would like access and a short tutorial, please let us know.
Our expansion overseas in 2020 continued with the opening of associate offices in Dubai, New York and Singapore to strengthen our Freight Operations and we will be announcing more locations soon!
We appreciate your support given through 2020. It was an incredible year for us all having to deal with sadness along the way.
We thank you and look forward to working with you throughout 2021 and beyond.
Steve Grossman MIoD
2021 International Surcharges
Throughout our rate tariffs we have standard premium charges that apply: